Jurlique is a globally recognised natural skincare brand born in the pristine Adelaide Hills. For over 35 years, we've fused nature and science to create pure, high-performance skincare powered by biodynamic botanicals. Our mission is to connect people back to nature through products and experiences that inspire wellness and self-care.
Job Description
About the Role
We are seeking a passionate and professional Beauty Therapist to join our retail spa team in our Chatswood Concept Store. In this role, you’ll deliver our signature facials and spa treatments, consult on skin needs, and create exceptional customer experiences aligned with Jurlique’s wellness philosophy. You will also play a key role in driving client loyalty, product recommendations, and retail performance.
Key Responsibilities
Customer Experience & Consultations
Welcome and connect with clients through Jurlique’s signature customer journey
Conduct expert consultations and skin analysis
Educate clients on Jurlique’s natural ingredients, rituals, and wellness story
Recommend personalised treatments and homecare plans
Build relationships and encourage rebooking and customer loyalty
Treatment Delivery
Perform Jurlique signature facial treatments and protocols to a high standard
Ensure treatment areas meet cleanliness, hygiene, and presentation standards
Manage pre- and post-treatment protocols, including consultation forms and follow-ups
Sales & Performance
Consistently achieve treatment and retail sales targets
Provide genuine product recommendations based on individual skin needs
Promote Jurlique Insiders, seasonal campaigns, and in-store promotions
Teamwork & Culture
Contribute to a positive, supportive team environment
Maintain strong working relationships with team members and leadership
Uphold Jurlique’s brand values and service excellence
Operations & Admin
Assist with appointment bookings (Timely system), POS, and reporting
Support gift wrapping, stock replenishment, and store presentation
Participate in store-wide initiatives and events
Desired Skills and Experience
About You
Essential
Certificate IV or Diploma in Beauty Therapy (recognised in Australia)
Passionate about natural skincare, wellbeing, and sustainability
Outstanding customer service and sales skills
Professional presentation and confident communication
Reliable, proactive, and a collaborative team player
Desirable
Previous experience in a premium retail or spa environment
Familiarity with holistic therapies (e.g. aromatherapy, facial massage)
Experience using consultation/booking systems (e.g. Timely, POS
What We Offer
In exchange for your expertise and contribution, we offer the opportunity to play a key role in our values-led, internationally recognised skincare brand. You’ll enjoy a supportive culture that prioritises wellbeing, personal growth and team celebration.
What you can expect:
Product Discounts and Treatment Discounts
Annual Product Allowance
Commission Scheme
Service Recognition Vouchers
National Annual Awards with great prizes including an Incentive Trip to the Jurlique Farm
Anniversary Facial
Annual Volunteer Day to give back to your community
Parental Payment
Flare Perks – opportunity to receive discounts with various brands
Face to Face training programs and Online training for valuable skills, such as communication, and leadership.
Employee Assistance Program
Great Place to Work – Engagement Survey to help us deliver a flourishing workplace.
Annual Events to celebrate important and fun dates such as International Women’s Day, International Self Care Day etc.
Quarterly Mindset and Behaviour Awards to foster our passionate and collaborative Culture
We value work-life balance and support our employees to maintain a strong sense of personal wellbeing. In addition, we are committed to providing opportunities for our staff to grow and develop both personally and professionally, and our goal is to promote talent from within.
At Jurlique our mindsets and the behaviours that demonstrate them, are the key to our success as individuals and as a business. They define HOW we do what we do,and ensure we bring the best version of ourselves to work each day.
Better outcomes together - Make it happen - Do what’s right
If you would like to learn more about us at Jurlique, please visit Jurlique.com.au.
